A Telecommunications Engineering graduate with a solid foundation in sales, customer service, IT support, and network infrastructure installation and configuration. Experienced in technical support, I bring proficiency in troubleshooting and resolving hardware and software issues. Skilled in structured cabling, optical fibre installation, and network LAN administration, I am adept at handling Cisco technologies, VLAN configurations, and routing/switching protocols. With strong communication skills, both verbal and written, I excel in collaborative environments, contributing effectively to engineering and ICT teams. Eager to leverage my strong technical skills and my passion for technology to contribute to the ICT and engineering teams in your organisation, while learning from seasoned professionals.
Prepared fiber cables for termination by stripping the protective Kevlar coating and cleaving the fiber ends for precise connection to pigtails, adhered to industry-standard color coding to ensure correct connection, assisted in splicing using a fusion splicer ensuring low splice loss, and maintained signal integrity. Implemented proper cable management techniques to ensure neat and organized fiber installations. Performed quality checks to ensure all installations met industry standards and MCM specifications.
Planned the layout of the network cabling, which included cable routing, where to mount trunking, cabinets, and Access Points. Installed and terminated the CAT6 Ethernet cables to surface mount boxes and patch panels using the TIA/EIA 568 B standard which is commonly used in the Morupule Coal Mine. Tested and verified the integrity of cables using cable testers. Ensured proper labelling and cable management.
Participated in a project to move cabling from a smaller 9u cabinet to a 27u cabinet. I removed the old CAT5e cables and organized them for disposal and recycling. Installed new cables and terminated to RJ45, surface mount boxes, and patch panels using TIA/EIA 568 B Standard. Ensured proper labelling and organization so that the cables are connected to the proper VLANs. Tested the new cables using cable testers to ensure that they were functioning correctly.
Assisted in the installation and maintenance of CCTV systems for client organizations. Conducted site surveys to determine optimal locations for CCTV cameras. Installed the cameras, terminated RJ45 to Ethernet cables for some organizations, or BNC connectors to coaxial cable. Ensured proper wiring and connectivity. Tested and adjusted cameras to ensure optimal coverage and image quality. Connected and configured the NVRs and DVRs of client organizations to the Hikvision app to enable remote viewing and control of the CCTV system. Provided training on how to use and maintain the system. Assisted in troubleshooting and resolving issues with CCTV systems as needed.
Assisted in installing PRTG software for clients to visualize their network and detect issues in real- time. Collaborated with my supervisor to assess client needs and recommend the suitable network monitoring software. Installed and configured the software, and ensured the software was integrated smoothly with the existing network infrastructure.